Pool Overview
manage.pmos.asia · Bayshore Park MCST
Live
DN
2 Open Issues Require Attention
Jacuzzi heater malfunction reported 10 Apr · Wading Pool tile crack noted during last inspection
3
Pools Managed
Good
Overall Health
2
Open Issues
Apr 18
Next Inspection
Main Pool
50m · Outdoor · Heated
A
Last Service10 Apr 2026
Current StatusOperational
pH7.3
Chlorine2.0 ppm
Wading Pool
Kids · Outdoor · 0.5m depth
B
Last Service10 Apr 2026
Current StatusMinor Issue
pH7.4
Chlorine1.8 ppm
Jacuzzi
Indoor · Heated · 38°C
C
Last Service10 Apr 2026
Current StatusHeater Fault
pH7.1
Chlorine2.2 ppm
Today's Schedule
09:00
RA
Rizal Ahmad — Routine Maintenance
Main Pool + Wading Pool
14:00
JT
Jason Tan — Jacuzzi Heater Repair
Jacuzzi · Specialist Visit
16:30
LK
Lim Kah Wei — Tile Inspection
Wading Pool · Crack Assessment
8
This Month
6
Completed
2
Upcoming
100%
Compliance Rate
SLA Compliance
On Track100%
Response Time
100%
Scheduled Visits
98%
Quality Score
Service Visit Log
| Date | Technician | Pool | Type | Duration | Status |
|---|---|---|---|---|---|
| 12 Apr | Rizal Ahmad | Main Pool | Routine | 2h | Completed |
| 10 Apr | Rizal Ahmad | Wading Pool | Routine | 1.5h | Completed |
| 10 Apr | Jason Tan | Jacuzzi | Repair | 3h | Completed |
| 7 Apr | Rizal Ahmad | Main Pool | Chemical Test | 1h | Completed |
| 5 Apr | Rizal Ahmad | All Pools | Routine | 3h | Completed |
| 3 Apr | Lim Kah Wei | Wading Pool | Inspection | 1h | Completed |
| 15 Apr | Rizal Ahmad | All Pools | Routine | — | Scheduled |
| 18 Apr | NEA Inspector | All Pools | Inspection | — | Scheduled |
April 2026
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Service Day
Today
Apr 10
Last Test
7.3 ✓
pH Level
2.0 ✓
Chlorine (ppm)
A
Overall Grade
NEA Compliance Status
pH (6.5–7.5)
7.3 ✓
Free Cl (1–3 ppm)
2.0 ✓
Turbidity (<1 NTU)
0.3 ✓
Bacteria (E.coli)
Nil ✓
pH Level Trend (6 Months)
NEA acceptable range: 6.5 – 7.5
Chlorine Level Trend (6 Months)
NEA acceptable range: 1.0 – 3.0 ppm
Lab Report History via lab.pmos.asia
| Date | Pool | pH | Chlorine | Turbidity | E.coli | Grade |
|---|---|---|---|---|---|---|
| 10 Apr 2026 | Main Pool | 7.3 | 2.0 | 0.3 | Nil | A |
| 10 Apr 2026 | Wading Pool | 7.4 | 1.8 | 0.4 | Nil | A |
| 10 Apr 2026 | Jacuzzi | 7.1 | 2.2 | 0.2 | Nil | A |
| 10 Mar 2026 | Main Pool | 7.1 | 2.1 | 0.3 | Nil | A |
| 10 Mar 2026 | Wading Pool | 7.3 | 1.9 | 0.5 | Nil | A |
| 10 Feb 2026 | Main Pool | 7.3 | 1.9 | 0.3 | Nil | A |
$36K
Contract Value / yr
$3,000
Monthly Fee
$0
Outstanding
May 1
Next Invoice
Contract Details
Contract No.
PMOS-2025-BP-001
Contract Term
1 Jan 2025 – 31 Dec 2026
Renewal Date
31 Dec 2026
Contract Type
Comprehensive Maintenance
Scope of Services
Weekly routine maintenance (3 pools)
Monthly water quality testing (NEA-certified lab)
Equipment maintenance & minor repairs
Chemical supply & dosing management
24/7 emergency response (4hr SLA)
Payment Method
GIRO
DBS Bank ****8421
Auto-debit on 1st of each month
PayNow
UEN: 202012345A
Backup payment method
Invoice History
| Invoice # | Period | Amount | Status | Payment Date |
|---|---|---|---|---|
| INV-2026-04 | Apr 2026 | $3,000.00 | Paid | 1 Apr 2026 |
| INV-2026-03 | Mar 2026 | $3,000.00 | Paid | 1 Mar 2026 |
| INV-2026-02 | Feb 2026 | $3,000.00 | Paid | 1 Feb 2026 |
| INV-2026-01 | Jan 2026 | $3,000.00 | Paid | 2 Jan 2026 |
| INV-2025-12 | Dec 2025 | $3,000.00 | Paid | 1 Dec 2025 |
| INV-2025-11 | Nov 2025 | $3,000.00 | Paid | 1 Nov 2025 |
12
Notices Sent
1
Pool Closures
3
Maintenance Alerts
4.6/5
Satisfaction Score
Recent Notices
Jacuzzi Temporary Closure
11 Apr 2026
The Jacuzzi will be closed for heater repair from 11–14 April. We apologize for the inconvenience. The Main Pool and Wading Pool remain open during normal hours.
Scheduled Maintenance — 15 April
10 Apr 2026
Routine pool maintenance is scheduled for 15 April, 8:00 AM–12:00 PM. All pools will be closed during this period for cleaning and chemical treatment.
NEA Inspection — 18 April
9 Apr 2026
NEA will conduct a routine inspection of all pool facilities on 18 April. Pool operations will continue as normal.
Water Quality Report — March 2026
5 Apr 2026
All pools achieved Grade A water quality for March 2026. Full report available on the Water Quality Dashboard.
Resident Feedback
Unit #12-08
★★★★★
"Pool is always clean and well-maintained. Great job!"
Unit #05-03
★★★★☆
"Would be nice to have extended pool hours on weekends."
Unit #08-15
★★★★★
"Quick response when Jacuzzi issue was reported. Thank you."
Pool Booking Schedule
| Time | Main Pool | Wading Pool | Jacuzzi |
|---|---|---|---|
| 7:00–9:00 | Open | Open | Closed |
| 9:00–12:00 | Open | Open | Closed |
| 12:00–14:00 | Reserved | Open | Closed |
| 14:00–17:00 | Open | Open | Closed |
| 17:00–21:00 | Open | Open | Closed |
Emergency Contact Directory
PMOS 24/7 Emergency Hotline
+65 6555 0100
Account Manager — Sarah Lee
+65 9123 4567 · sarah@pmos.asia
Lead Technician — Rizal Ahmad
+65 9876 5432 · rizal@pmos.asia
NEA Environmental Health
1800 225 5632